We hope this message finds you in good health and high spirits. We are writing to inform you about an upcoming upgrade to our Electronic Health Record (EHR) system at Wake Internal Medicine Consultants, which will take place in mid-July. While this transition marks an exciting development for our practice, we want to ensure you are well-informed about the changes and their potential impact on our services during the transition period.
The new EHR system we are implementing is vastly superior to our current system and will bring numerous benefits to both our medical providers and patients. One of the key improvements is the introduction of a robust and enhanced patient portal platform. This platform will empower you to communicate more effectively with our practice, access your medical information, and engage in a more streamlined and efficient healthcare experience.
However, it is important to acknowledge that implementing a new EHR system involves a learning curve for our providers and staff. We kindly request your patience and understanding as we all adapt to the change and strive to deliver the highest level of care during this transition phase. Although we have taken every precaution to minimize disruptions, there may be temporary impacts on appointments and waiting times as we familiarize ourselves with the new system.
Rest assured that our team is committed to quickly becoming proficient with the new EHR system to ensure that any inconveniences are kept to a minimum. Once our providers and staff are fully acclimated to the upgraded system, we anticipate significant improvements in efficiency throughout our practice. These enhancements will ultimately enable us to serve you better and enhance our quality of care.
We truly appreciate your understanding, patience, and continued trust in Wake Internal Medicine Consultants as we undertake this significant upgrade.
If you have any questions or concerns regarding the upcoming EHR conversion or any other matter related to your healthcare, please do not hesitate to contact our dedicated team. We are here to support you and address any inquiries you may have.
Thank you for entrusting us with your health, and we look forward to serving you with an improved healthcare experience.